Customers

The KION brand companies regularly exhibit at the leading trade fairs for their sector so that they can present their new products and strengthen their relationships with customers and partners. This year, the KION brands have exhibited at events such as LogiMAT, CeMAT South America and CeMAT Russia. STILL also showcased its new pallet stackers at a roadshow that visited eight towns and cities.

STILL plans to restructure its sales and service organisation. A standardised back-office concept, which will reduce the amount of administrative work done by the branches and outlets, and optimised management structures in Germany should, in the future, enable the available resources in sales and service to be focused even more heavily on customer care.