Revenue

Consolidated revenue amounted to €7,533.7 million, exceeding the figure for the prior-year period (€6,000.2 million) by 25.6 percent. In the Industrial Trucks & Services segment, revenue generated from external customers rose by 15.2 percent to €4,742.4 million (Q1–Q3 2020: €4,117.6 million). Customer demand was very strong, but the growth of new truck business was held back by the global supply bottlenecks affecting bought-in parts. However, the segment’s service business saw a significant rise. The Supply Chain Solutions segment increased its revenue from external customers to €2,783.5 million (Q1–Q3 2020: €1,876.0 million), primarily by working through the substantial order book in the project business (business solutions). The growth of the service business also contributed to the segment’s rise in revenue.

Overall, the proportion of consolidated revenue attributable to the service business declined from 44.7 percent in the prior-year period to 40.2 percent. This was due to the disproportionately strong growth of the project business in the Supply Chain Solutions segment.

Negative currency effects reduced consolidated revenue by €105.2 million.

Revenue with third parties by product category

in € million

Q3
2021

Q3
20201

Change

Q1 – Q3
2021

Q1 – Q3
20201

Change

Industrial Trucks & Services

1,628.0

1,406.7

15.7%

4,742.4

4,117.6

15.2%

New business

791.4

654.7

20.9%

2,275.6

1,956.5

16.3%

Service business

836.6

752.0

11.3%

2,466.8

2,161.1

14.1%

– Aftersales

429.5

389.0

10.4%

1,271.4

1,110.4

14.5%

– Rental business

258.5

227.7

13.5%

738.0

673.7

9.5%

– Used trucks

91.8

93.0

–1.3%

303.1

257.6

17.6%

– Other

56.9

42.4

34.3%

154.3

119.5

29.2%

Supply Chain Solutions

934.4

662.5

41.0%

2,783.5

1,876.0

48.4%

Business solutions

729.3

477.3

52.8%

2,219.3

1,356.0

63.7%

Service business

205.2

185.2

10.8%

564.2

520.0

8.5%

Corporate Services

3.4

3.7

–6.8%

7.8

6.6

17.8%

 

 

 

 

 

 

 

Total revenue

2,565.8

2,072.9

23.8%

7,533.7

6,000.2

25.6%

1

Effective January 1, 2021, the logistics service companies were transferred from the Corporate Services segment to the Industrial Trucks & Services segment. In addition, a definitional adjustment was made in the two product categories of the Supply Chain Solutions segment. The 2020 segment figures have been adjusted accordingly.

Revenue by sales region

In the Industrial Trucks & Services segment, a large part of the revenue growth in the reporting period was attributable to the main EMEA sales region. The segment’s strongest growth in per-centage terms was in the APAC region and was predominantly attributable to China. Revenue in the Americas region also increased despite negative currency effects.

Within the Americas region, the Supply Chain Solutions segment saw the strongest growth in its core sales market of North America, despite negative currency effects. The EMEA and APAC regions also recorded substantial increases. The biggest contribution to the rise in revenue resulted from investment in new facilities and in the expansion of existing facilities by major e-commerce customers and customers in the food and general merchandise industries.

Revenue with third parties by customer location

in € million

Q3
2021

Q3
2020

Change

Q1 – Q3
2021

Q1 – Q3
2020

Change

EMEA

1,593.0

1,369.0

16.4%

4,693.5

3,992.1

17.6%

Western Europe

1,370.1

1,208.6

13.4%

4,116.8

3,519.4

17.0%

Eastern Europe

197.0

143.7

37.1%

512.0

416.6

22.9%

Middle East and Africa

25.9

16.7

55.0%

64.7

56.1

15.4%

Americas

674.8

459.3

46.9%

1,999.3

1,354.7

47.6%

North America

622.2

418.7

48.6%

1,861.1

1,243.2

49.7%

Central and South America

52.6

40.6

29.6%

138.2

111.5

23.9%

APAC

298.0

244.6

21.8%

840.9

653.4

28.7%

China

176.7

137.2

28.8%

483.5

364.7

32.6%

APAC excluding China

121.3

107.4

12.9%

357.5

288.8

23.8%

Total revenue

2,565.8

2,072.9

23.8%

7,533.7

6,000.2

25.6%